Be on the lookout for a couple items from Sound Finanical
We cannot overstate how grateful we are to our wonderful clients with the patience they have shown as we finalize our transition to new partnerships that allow us to serve them better. We understand this has been a laborious process, but we hope you understand it has been a labor of love. We are in the home stretch and hope you’ll bear with us just a little longer. We want to tell you about a couple of items you’ll be receiving soon and why it is important that you pay attention to them.
First, you’ll soon be hearing from us about updating your Client Management Agreement or CMA. You probably remember signing one of these this past spring, but that document only applied to the transition period. The new CMA that is needed is the 2nd phase of the original document and will allow us to continue to serve you going forward. We have a variety of ways to deliver this document to you, including simply emailing you the new form and you can sign online. This is part of our promise to use the technology we have available to make things easier for you. Be on the lookout for a call from a Sound Financial associate to get this important CMA step taken care of.
Next, we want to take this opportunity to share some new tools that will help us understand and communicate with our clients better. Every client views and responds to risk differently. Through some of our new partnerships we are working to develop new ways to better understand our clients’ feelings on risk as it relates to their investments and how we can best communicate with them regarding that risk. The first tool that we will use is called a “Behavioral Risk Questionnaire”. This helps us measure your reaction to the ups and downs of the market on an emotional level. The second tool is called “Riskalyze”. This tool helps us understand how you think about market risk on a logical level. Both of these tools will be used in conjunction by your advisor to help develop a portfolio plan and possible adjustments during reviews. It also helps us know when and how you like to be communicated with regarding volatility in the market or news cycle.
When you receive the email for the “Behavioral Risk Questionnaire” and “Riskalyze” we would ask that you try to complete each one in a single session and don’t stress about the answers. There are no right or wrong answers. Your “gut reaction” is the best way to go with these questionnaires. These should not take more than 30-45 minutes and could be taken much quicker depending on your personality. Please contact us if you have any trouble with either of these questionnaires.
Again, we greatly appreciate the trust you have put in our firm to help you navigate retirement. It is our hope that with the completion of this paperwork and the use of these new tools we can improve upon the top-level service you have come to expect from Sound Financial. Please do not hesitate to contact us if you have any questions or if we can clarify anything for you.
Investment Advisory Services offered through Sound Financial Strategies Group, Inc. (“SFSG”), a Registered Investment Adviser. Certain representatives of SFSG are also Registered Representatives offering securities through APW Capital, Inc., Member FINRA/SIPC, 100 Enterprise Drive, Suite 504, Rockaway, NJ 07866 (800)637-3211. SFSG and APW Capital are separate and unrelated companies.
Posted on Mon, November 6, 2017
by Sound Financial